TERMS OF SERVICE

Effective Date: 2/7/2025

Last Updated: 2/7/2025

Welcome to Total Dog! (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website https://totaldog.com/ (the “Site”), any related services (collectively, the “Services”), and any communications or interactions with us. By accessing or using our Site or Services, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use our Site or Services.

1. Eligibility

1.1 Age Requirement

1.2 Location

Our Services are operated from Austin, Texas, in the United States. If you access or use our Site outside the U.S., you do so at your own risk and are responsible for compliance with local laws.

2. Services Overview

2.1 Dog Training Services

We provide dog training classes, private lessons, and related resources. Any specific training outcomes or results mentioned on our Site or in promotional materials are provided for illustrative purposes only. Individual results may vary, and you acknowledge that dog training depends on various factors, including the dog’s temperament, environment, consistency, and your participation.

2.2 No Veterinary Advice

Our Services are not intended to replace veterinary advice. For health or medical concerns regarding your pet, always consult a qualified veterinarian.

3. User Responsibilities

3.1 Accurate Information

You agree to provide accurate, current, and complete information as prompted by our booking forms or any other forms on our Site. You are responsible for keeping such information up to date.

3.2 Compliance with Laws

You agree to comply with all applicable laws and regulations when using our Site and Services. You must not use our Services to facilitate or engage in any unlawful activities.

3.3 Safe Training Environment

You are responsible for ensuring a safe environment for any in-person training sessions (e.g., removing hazards from your home, ensuring your dog is healthy and up to date on vaccinations). You agree to follow all instructions and safety guidelines provided by our trainers.

3.4 Prohibited Conduct

You must not:

Use the Site or Services in any manner that could disrupt, interfere with, or adversely affect other users.
Upload or transmit any harmful code (viruses, malware, etc.).
Harass, bully, or defame any individual or entity.
Attempt to gain unauthorized access to our systems or data.

4. Booking and Payments

4.1 Bookings

Any booking you make for our dog training classes or private lessons is subject to availability. We reserve the right to decline or cancel any booking at our discretion.

4.2 Payment Terms

Payment details (including fees, accepted payment methods, and due dates) will be described on our Site or communicated directly to you. All fees are in U.S. dollars unless otherwise specified. You agree to pay all charges and fees incurred in connection with your bookings.

4.3 Refunds and Cancellations

Any refund or cancellation policies will be stated on our Site or in your service agreement. We reserve the right to issue refunds at our sole discretion, in accordance with applicable law and our stated policies.

5. Intellectual Property

5.1 Our Content

All content on our Site—such as text, graphics, logos, images, videos, and software— is owned or licensed by Total Dog! and is protected by intellectual property laws. You may not reproduce, redistribute, or create derivative works from our content without our explicit written permission.

5.2 User-Generated Content

If our Site allows for user-generated content (e.g., testimonials, reviews, or comments), you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content in connection with our Services. You are solely responsible for any content you post and must have the rights to share it.

6. Disclaimers

6.1 Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of these third-party sites. Your use of such third-party sites is at your own risk.

7. Limitation of Liability

To the fullest extent permitted by law, Total Dog!, its owners, employees, trainers, or agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of (or inability to use) our Site or Services. This limitation includes damages for errors, mistakes, interruptions, defects, delays, or any other loss or damage of any kind.

8. Indemnification

You agree to defend, indemnify, and hold harmless Total Dog! and its affiliates, officers, employees, and agents from and against any claims, losses, liabilities, damages, judgments, awards, costs, or expenses (including reasonable attorneys’ fees) arising out of or relating to your use of our Site or Services, your violation of these Terms, or your violation of any rights of any other person or entity.

9. Termination

We reserve the right, in our sole discretion, to terminate or suspend your access to our Site or Services at any time, without prior notice, for any reason, including but not limited to a breach of these Terms.

10. Governing Law and Dispute Resolution

10.1 Governing Law

10.2 Venue

Any legal action or proceeding arising out of or related to these Terms shall be instituted exclusively in the state or federal courts located in Travis County, Texas. You waive any objections to such venue and jurisdiction.

11. Modifications to the Terms

We may update these Terms from time to time. If we make significant changes, we will provide notice (e.g., by posting a prominent notice on our Site or sending an email). Your continued use of our Site or Services after any changes indicates your acceptance of the revised Terms.

12. Miscellaneous

12.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our Site, constitute the entire agreement between you and Total Dog! regarding your use of our Site and Services.

12.2 Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.

12.3 No Waiver

The failure to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision.

12.4 Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

Total Dog!
2802 Flintrock Trace, Austin
Austin, TX 78738
Email: Info@totaldog.com
Phone: +1 512-961-7367